Vida Integrated Health
For Patients
Functional Medicine
Functional Medicine Patient Portal
If you have not received your Patient Portal Access email then please email our staff at asst2@thinkvida.com with your full name, date of birth, and the secure personal email address you would like to use to access the portal.
F.A.Q.
Can I schedule appointments online?
Unfortunately our system does not allow online scheduling but you can request an appointment date/time through our contact us links via phone, text, email or contact form.
When should I arrive for my appointment?
Please arrive 10-15 minutes early for your appointment, especially if it’s a new patient appointment. Paperwork must be completed before your appointment starts.
What is your cancellation policy?
Yes, our cancellation policy is 24 hours ahead of your scheduled appointment. You will be charged a fee if you cancel within this time or no show. (Prices differ per clinic).
Why do I have to fill out an intake?
In order for the provider to bill the exam appointments, the intakes are key in providing us with the information we need. We ask about your health history to get a better idea of what you have been through in the past to get an idea of what you may need in the future.
Why do I need to do an Exam?
In order for your insurance to cover your visits, they require an exam about every 30 days. We must bill for this and write up additional notes to show medical necessity.
How long are new patient appointments?
30-60 minutes depending on the service.
Can I schedule multiple services in one day?
Depending on what your insurance will cover, you should be able to schedule multiple services in a day. Contact your insurance provider or have us check your coverage by filling out our form and we will check for you.
What insurance do you accept and what providers accept it?
We accept most major insurances. To find out if we accept yours please contact us.
How do I know what my benefits are?
You can contact your plan provider directly (number found on the back of your card) or send us your information using our Check Insurance contact form and we are happy to send you a quote of benefits.
How do I know how much I will be paying before my appointment?
We unfortunately cannot give you an exact amount ahead of time because it depends on two factors: your treatment and your insurance. Treatment plans are different per patient depending on what you and and provider discuss in your appointment. In regards to your insurance, it depends on if you have copay, if your subject to the deductible, and how much your coinsurance covers.
How do I pay my bill?
Who do I contact if I have a billing question?
Please contact the clinic directly for any billing questions. You can contact us via the Contact Us page or by using the Quick Links in the menu.
If I go to multiple Vida clinics, am I able to have one bill or do I need separate bills per clinic?
Because each clinic has different providers, you will have separate bills. Each clinic also has a separate billing system so please contact the clinic where you have an outstanding balance to pay.
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Ravenna
Bellevue
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